Jane Status

All Systems Operational

Web App - Australia Operational

Web App - Canada Operational

Web App - UK Operational

Web App - US West Operational

Email / SMS Delivery Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 16, 2022

No incidents reported today.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022

No incidents reported.

Jan 6, 2022

No incidents reported.

Jan 5, 2022

No incidents reported.

Jan 4, 2022

No incidents reported.

Jan 3, 2022

Payfirma not currently processing some payments

Resolved - Payfirma payments are processing again. Have a lovely evening, everyone.
Jan 3, 19:33 PST

Monitoring - Looks like Payfirma payments are processing again. We're going to monitor this closely before we mark it as Resolved though.
Jan 3, 19:12 PST

Update - We're still working with the Payfirma team on this, and we're hoping they'll have their payment systems up and running again soon. Clinics using Jane Payments through Stripe or Square are not affected.
Jan 3, 18:39 PST

Update - We're continuing to work with the Payfirma team on this, and we're hoping they'll have their payment systems up and running again soon. Clinics using Jane Payments through Stripe or Square are not affected.
Jan 3, 18:20 PST

Investigating - The Payfirma integration is currently experiencing some unexpected downtime, and we're working with their team to find out why! Clinics using Jane Payments through Stripe or Square are not affected.
Jan 3, 18:04 PST

Jan 2, 2022

No incidents reported.