Jane Status

All Systems Operational

Web App - Australia Operational

Web App - Canada Central Operational

Web App - Canada Central 2 Operational

Web App - Canada Central 3 Operational

Web App - Canada East Operational

Web App - UK Operational

Web App - US West Operational

Email / SMS Delivery Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Web App Uptime - Canada (Pod cac1-1)

Fetching

Web App Uptime - Canada (Pod cac1-3)

Fetching

Web App Uptime - UK (Pod euw2-4)

Fetching

Web App Uptime - US (Pod usw2-6)

Fetching

Past Incidents

Feb 23, 2020

No incidents reported today.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020

No incidents reported.

Feb 18, 2020

Payfirma not currently processing payments

Resolved - This incident has been resolved.
Feb 18, 13:14 PST

Monitoring - Payfirma payments are now processing successfully but we’ll be keeping an extra close eye on things over the next little while.
Feb 18, 13:03 PST

Identified - We're currently working with the Payfirma team to resolve payment challenges. Clinics using Jane Payments through Stripe are unaffected, though.
Feb 18, 12:37 PST

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020

No incidents reported.

Feb 9, 2020

No incidents reported.