All Systems Operational
Web App - Australia ? Operational
Web App - Canada ? Operational
Web App - UK ? Operational
Web App - US West ? Operational
Email / SMS Delivery ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 16, 2022

No incidents reported today.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022

No incidents reported.

Jan 6, 2022

No incidents reported.

Jan 5, 2022

No incidents reported.

Jan 4, 2022

No incidents reported.

Jan 3, 2022
Resolved - Payfirma payments are processing again. Have a lovely evening, everyone.
Jan 3, 19:33 PST
Monitoring - Looks like Payfirma payments are processing again. We're going to monitor this closely before we mark it as Resolved though.
Jan 3, 19:12 PST
Update - We're still working with the Payfirma team on this, and we're hoping they'll have their payment systems up and running again soon. Clinics using Jane Payments through Stripe or Square are not affected.
Jan 3, 18:39 PST
Update - We're continuing to work with the Payfirma team on this, and we're hoping they'll have their payment systems up and running again soon. Clinics using Jane Payments through Stripe or Square are not affected.
Jan 3, 18:20 PST
Investigating - The Payfirma integration is currently experiencing some unexpected downtime, and we're working with their team to find out why! Clinics using Jane Payments through Stripe or Square are not affected.
Jan 3, 18:04 PST
Jan 2, 2022

No incidents reported.