Jane Status

All Systems Operational

Web App - Canada Central Operational

Web App - Canada East Operational

Web App - US West Operational

Web App - London, UK Operational

Web App - Sydney, AU Operational

Email / SMS Delivery Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Web App Uptime - Canada Central

Fetching

Web App Uptime - Canada East

Fetching

Web App Uptime - US West

Fetching

Web App Uptime - UK

Fetching

Web App Uptime - AU

Fetching

Past Incidents

Aug 16, 2018

Jane is having trouble responding

Resolved - This incident has been resolved.
Aug 16, 11:06 PDT

Update - We are continuing to monitor for any further issues.
Aug 16, 10:32 PDT

Monitoring - Our team was able to address the issue within a few min of seeing it, and now we're monitoring closely to make sure that Jane is behaving like Jane should!
Aug 16, 10:31 PDT

Investigating - Our team is seeing that Jane is having trouble and may be down for some customers. Our team is actively investigating this right now. We'll post an update in 5 min.
Aug 16, 10:17 PDT

Aug 15, 2018

Jane is not loading for some customers

Resolved - This incident has been resolved.
Aug 15, 15:28 PDT

Monitoring - Jane should be loading for you now, but we'll continue to monitor things closely over the next few minutes.
Aug 15, 13:13 PDT

Investigating - We're hearing reports that Jane isn't loading for some customers. We're investigating right now to determine what the source of the issue is.
Aug 15, 13:07 PDT

Aug 14, 2018

Jane is not responding for certain customers

Resolved - This incident has been resolved.
Aug 14, 13:18 PDT

Update - Our team has completed their work and Jane should be responding normally again now.
Aug 14, 12:08 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Aug 14, 12:05 PDT

Identified - Our team can see the issue and they're making progress to resolving it. Performance is still slower than we'd like to see though so we're continuing to tweak things.
Aug 14, 12:04 PDT

Investigating - We're seeing the Jane servers responding slowly for a number of customers and our team is investigating this right now.
Aug 14, 11:56 PDT

Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 8, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.

Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.

Aug 4, 2018

No incidents reported.

Aug 3, 2018

No incidents reported.

Aug 2, 2018

No incidents reported.