All Systems Operational
Web App - Canada Central   ? Operational
Web App - Canada East   ? Operational
Web App - US West   ? Operational
Web App - London, UK   ? Operational
Web App - Sydney, AU   ? Operational
Email / SMS Delivery   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Web App Uptime - Canada Central
Fetching
Web App Uptime - Canada East ?
Fetching
Web App Uptime - US West
Fetching
Web App Uptime - UK
Fetching
Web App Uptime - AU
Fetching
Past Incidents
Aug 16, 2018
Resolved - This incident has been resolved.
Aug 16, 11:06 PDT
Update - We are continuing to monitor for any further issues.
Aug 16, 10:32 PDT
Monitoring - Our team was able to address the issue within a few min of seeing it, and now we're monitoring closely to make sure that Jane is behaving like Jane should!
Aug 16, 10:31 PDT
Investigating - Our team is seeing that Jane is having trouble and may be down for some customers. Our team is actively investigating this right now. We'll post an update in 5 min.
Aug 16, 10:17 PDT
Aug 15, 2018
Resolved - This incident has been resolved.
Aug 15, 15:28 PDT
Monitoring - Jane should be loading for you now, but we'll continue to monitor things closely over the next few minutes.
Aug 15, 13:13 PDT
Investigating - We're hearing reports that Jane isn't loading for some customers. We're investigating right now to determine what the source of the issue is.
Aug 15, 13:07 PDT
Aug 14, 2018
Resolved - This incident has been resolved.
Aug 14, 13:18 PDT
Update - Our team has completed their work and Jane should be responding normally again now.
Aug 14, 12:08 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 14, 12:05 PDT
Identified - Our team can see the issue and they're making progress to resolving it. Performance is still slower than we'd like to see though so we're continuing to tweak things.
Aug 14, 12:04 PDT
Investigating - We're seeing the Jane servers responding slowly for a number of customers and our team is investigating this right now.
Aug 14, 11:56 PDT
Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 8, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.

Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.

Aug 4, 2018

No incidents reported.

Aug 3, 2018

No incidents reported.

Aug 2, 2018

No incidents reported.