Jane isn't working for some US customers
Incident Report for Jane
Resolved
This incident has been resolved.
Posted 13 days ago. Jun 13, 2019 - 14:02 PDT
Monitoring
Our team has made some changes to Jane and Jane should be responding normally now. We'll keep a close eye on things though.
Posted 13 days ago. Jun 13, 2019 - 13:51 PDT
Investigating
For a small number of US customers, Jane isn't responding--you'll be directed to an error page instead. Our team is working to diagnose the source of the problem and we'll post updates here as soon as we know more.
Posted 13 days ago. Jun 13, 2019 - 13:47 PDT
This incident affected: Web App - US West.