And we're back! Our team has implemented the necessary changes and Jane should be performing normally again. We'll keep close watch on things over the next few minutes, but things are looking good right now.
Posted 15 days ago. Jun 11, 2019 - 15:20 PDT
Our team is making progress and we've identified the source of the issue. We're working to bring Jane back as soon as possible!
Posted 15 days ago. Jun 11, 2019 - 15:17 PDT
For a small number of customers, Jane isn't responding. Our team is troubleshooting the issue and working as fast as we can to restore access to Jane.