Jane is having connectivity issues

Incident Report for Jane

Resolved

This incident has been resolved.

Posted Oct 30, 2018 - 17:01 PDT

Monitoring

We've made the necessary changes to get Jane back to her normal snappy self. We're watching these tweaks closely over the next few min though.

Posted Oct 30, 2018 - 16:49 PDT

Identified

We've just heard about some issues in the past few minutes so our team is investigating.

Posted Oct 30, 2018 - 16:39 PDT

Monitoring

Our team has made some tweaks to Jane and we think that should take care of the issues with Jane taking too long to respond. We'll keep a close eye on things for the next few minutes though.

Posted Oct 30, 2018 - 13:45 PDT

Investigating

We're hearing that some customers are getting a message about Jane not responding in a timely fashion. Our team is investigating this right now.

Posted Oct 30, 2018 - 13:43 PDT