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Incident Report for Jane
Resolved
Things appear to be stable now, so we're marking this as resolved. We're still keeping a close eye on Jane for the remainder of the day though.
Posted 16 days ago. Jul 31, 2018 - 11:17 PDT
Update
Our team has again cleared out the performance issues, but we're watching Jane very, very closely right now. We'll continue to make updates here as we go.
Posted 16 days ago. Jul 31, 2018 - 10:58 PDT
Update
We're still seeing some lingering performance issues, so our team is working to clean this up over the next few minutes.
Posted 16 days ago. Jul 31, 2018 - 10:44 PDT
Monitoring
Jane had some long running processes that briefly slowed us down. Our team has cleared those out and Jane should be responding normally now.
Posted 16 days ago. Jul 31, 2018 - 10:25 PDT
Investigating
Some customers might be receiving a message about Jane being under 'heavy load'. Our team is digging into this right now and should have an update in a few minutes.
Posted 16 days ago. Jul 31, 2018 - 10:20 PDT
This incident affected: Web App - Canada East.