Payfirma not currently processing payments
Incident Report for Jane
Resolved
This incident has been resolved.
Posted Feb 26, 2020 - 13:02 PST
Monitoring
Payfirma payments are now processing successfully but we’ll be keeping an extra close eye on things over the next little while.
Posted Feb 26, 2020 - 12:51 PST
Investigating
We're currently working with the Payfirma team to resolve payment challenges. Clinics using Jane Payments through Stripe are unaffected.
Posted Feb 26, 2020 - 12:32 PST
This incident affected: Web App - Canada and Web App - US West.