Jane is 100% Up, but there are outages on the internet affecting some customers

Incident Report for Jane

Resolved

This incident has been resolved.

Posted Jun 30, 2018 - 05:34 PDT

Investigating

We are hearing reports of outages across the US preventing customers from accessing many websites, including Jane. This one is unfortunately outside of our control.

Our best tip is to try another internet connection if you have one, such as tethering to your mobile phone.

Here is a link to some information about the storm that is brewing on the internet this morning:
http://downdetector.com/status/comcast-xfinity/map/

Posted Jun 29, 2018 - 10:24 PDT