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Incident Report for Jane

Resolved

This incident has been resolved.

Posted Feb 16, 2018 - 11:20 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 16, 2018 - 11:16 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 16, 2018 - 11:07 PST

Monitoring

There was an issue with a deploy (an update) that we made to Jane this morning but we've re-deployed and Jane is now back up. It might be a bit slow over the next few min though as everything comes back online.

Posted Feb 16, 2018 - 11:09 PST

Identified

Jane isn't responding because of an issue on our side of the fence. Our team team is actively investigating and we should have Jane back operational shortly.

Posted Feb 16, 2018 - 10:41 PST